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Newbie
Posts: 2
Registered: ‎05-01-2016

Camera not recongnized in Mac

Hello,

 

nothing happens when I connect the camera to my Macbook, it doesn't appear in Photos as a device.  Holding shutter button plus wifi button together while plugging device does not work either, it doesn't appear in Finder. I am runing El Capitan 10.11.4, Macbook is the new type, with USB-C adapter.

 

Any help appreciated, I bought this thing for my honeymoon and now I can't really use it in the amazing places I'll go. I can't transfer any videos to my mac and thus device is getting memory filled up.

 

Thank you. 

Newbie
Posts: 2
Registered: ‎05-01-2016

Re: Camera not recongnized in Mac

Forgot to mention I can't update firmware either, as camera is not read at all as a device by the mac. 

 

Any help? Thak you. 

Newbie
Posts: 2
Registered: ‎05-10-2016

Re: Camera not recongnized in Mac

Use ImageCapture on your Mac to overcome this problem. I have it too sometimes, they will still be saved in iPhoto.