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Newbie
Posts: 2
Registered: ‎01-27-2016

Ricoh Theta S build issue?

Hello! I just got my Ricoh Theta S and I had a question hopefully someone can help me with. I noticed that the edge of the Theta S seems to be a little looser or something than that of the Theta M15. Here is a video for example: https://youtu.be/shV2WVczzdE

You can hear the clicking when the edges seem to click in and out. Does anyone else's do this? I'm neurotic about this kind of stuff and I want to make sure that I shouldn't get a replacement or something.

Thanks!
Newbie
Posts: 1
Registered: ‎01-30-2016

Re: Ricoh Theta S build issue?

Mine is doing the the same thing!  I'm about to email support about it now.  

 

Very disappointing for a brand new product that's supposed to be the flagship for the brand and product line. =(

Newbie
Posts: 2
Registered: ‎01-27-2016

Re: Ricoh Theta S build issue?

For what it's worth, I already emailed them and spoke on the phone. The best they could do is just say to get a replacement because they don't have one in front of them to compare to.

That being said, I told my girlfriend to take the box from me and throw it away so I can't return it. I think that they are all going to have little quarks and as long as it doesn't affect the functions of the camera, then no need to return. Nothing is perfect.
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Newbie
Posts: 2
Registered: ‎07-15-2016

Re: Ricoh Theta S build issue?

Had mine since December and has always done this.