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211
Newbie
Posts: 6
Registered: ‎11-04-2015

Is there a Ricoh Pentax human out there anywhere?

I can't get Ricoh to respond to emails or chats. I tried to register a product in the US and the link is dead. Is there anyone out there???

Posts: 58
Topics: 5
Kudos: 13
Solutions: 4
Registered: ‎04-08-2014

Re: Is there a Ricoh Pentax human out there anywhere?

What link seems to be broken?

211
Newbie
Posts: 6
Registered: ‎11-04-2015

Re: Is there a Ricoh Pentax human out there anywhere?

The one for product registration. And the forum link was broken.

 

Here's what Ricoh said:

 

"The product registration link on our website may be deactivated at this time. However, product registration is a marketing survey and is NOT required for warranty coverage on your RICOH/PENTAX product. Keep your sales receipt (and extended warranty card if you purchased one) and send a copy of it with your product if you have to return it to us for warranty service.

If you are in need of further assistance, please respond to this email or call our technical support center at 800-877-0155.

Sincerely,
Randall S.
RICOH IMAGING AMERICAS CORPORATION
PHONE: 800.234.0276 / 800.877.0155"

 

So the button itself is the problem, not the absence of a registration page. A faq on this might be nice though.

Newbie
Posts: 33
Registered: March

Re: Is there a Ricoh Pentax human out there anywhere?

Suggest anyone with urgent questions go to:

 

www.pentaxforums.com

 

They care because nobody else does...