Reply
Newbie
Posts: 1
Registered: ‎01-13-2015

error message while installing Spherical Viewer software (ricoh theta)

Hi there

 

I keep getting the fallowing error message while trying to install the Spherical Viewer App on my computer:

"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

 

I am on a 15" Late 2011 MBP running OSX 10.9.5. 

 

I have tried Deleting/reinstalling but still no success. 

 

thanks

alex

Posts: 58
Topics: 5
Kudos: 13
Solutions: 4
Registered: ‎04-08-2014

Re: error message while installing Spherical Viewer software (ricoh theta)

[ Edited ]

Hi kasenyee,

You'll need to update or install the latest adobe air software. You can find it here: https://get.adobe.com/air/

 

If your problem still exists after this, please let me know and we'll try trouble shooting some more. Thanks!